Privacy Policy

1. Introduction

Welcome to Prientex (“we,” “our,” or “us”). At Prientex, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing our platform, you consent to the practices described in this policy.

2. Information We Collect

We collect and process various types of data to provide and improve our services. The data we may collect includes:

– Personal information: Name, email address, phone number, shipping address.
– Payment information: If you make purchases on our platform, we collect payment details securely through our payment gateway (PayFast).
– Usage and device information: Information about how you interact with our website and the devices you use.

3. How We Use Your Data

We use the data we collect for the following purposes:

– Order processing and delivery.
– Providing customer support and responding to inquiries.
– Sending transactional emails and updates about your orders.
– Improving our services and enhancing your user experience.
– Marketing and promotional communications (with your consent).

4. Data Security

We take security seriously and implement measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Cookies and Tracking

We may use cookies and similar technologies to collect information about your browsing and usage patterns. You can manage your cookie preferences through your browser settings.

6. Third Parties

We may share your data with third-party service providers, such as payment processors and delivery providers, to fulfill your orders and improve our services.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or for any data-related inquiries, please contact us at [support@Prientex.com](mailto:support@Prientex.com).

8. Updates to this Policy

We may update this privacy policy to reflect changes in our practices. Please review this policy periodically for any updates.

9. Contact Information

For questions or concerns regarding this privacy policy or your data, you can reach us at:

Prientex
Bahria Orchard Phase 2, Bahria Orchard, Lahore, Punjab, Pakistan

Email: [support@prientex.com](mailto:support@prientex.com)